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We take a very different approach from the majority of SIPP providers in terms of how we administer each of our SIPPs.The company has wide experience of small self administered schemes (SSAS) and we recognised that most SIPP providers might take the wrong approach to client service and administration in terms of departmentalising each process. This could lead to frustration as your telephone queries might be unanswered and written correspondence delayed for long periods.
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At Montpelier, our client account managers deal with all aspects of your SIPP from investments to calculating your retirement benefit options. In this way your queries are answered quickly and efficiently by the same person and you are never kept waiting on the telephone for a response to your requests. We value your business and as such, Montpelier will never resort to a call centre approach to administer our pension services.
Montpelier's SIPP clients come from a broad range of backgrounds. Many of our clients are wealthy individuals having worked hard to run a successful business they want to ensure their pension funds are working hard too. They do not want to leave their hard-earned pension funds in the hands of bureaucratic and uncaring insurance companies and like their SIPP provider to think investments and business in the same way they do.
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